TERMS OF SERVICE

Effective Date: January 3, 2026
Last Updated: January 3, 2026

────────────────────────────────────────

1. ACCEPTANCE OF TERMS

Welcome to Zodiac Zap ("we," "us," "our"). By accessing or using our website at zodiaczap.ai (the "Site") and purchasing or using our services, you ("you," "your," "user") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Site or services.

These Terms constitute a legally binding agreement between you and Zodiac Zap, operated by ValiDATA.AI Pty Ltd (ABN 976 864 428 93, ACN 686 442 893), a company registered in Australia, with its principal place of business at Suite 302, 13/15 Wentworth Ave, Sydney NSW 2000, Australia. By creating an account, making a purchase, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

────────────────────────────────────────

2. DESCRIPTION OF SERVICES

Zodiac Zap provides personalized astrological, numerological, and tarot services delivered as digital reports ("Services"). Our Services include, but are not limited to:

• Natal Birth Chart Reports - Comprehensive astrological analysis based on your birth date, time, and location
• Numerology Reports - Personalized numerical analysis derived from your birth date and name
• Tarot Card Readings - Digital tarot spreads with AI-powered interpretations
• Compatibility Reports - Astrological relationship analysis comparing two birth charts
• Horoscope Subscriptions - Daily, weekly, monthly, or yearly personalized horoscopes
• Career Analysis Reports - Astrological guidance for professional direction
• Lunar Return Reports - Monthly emotional and spiritual forecasts
• Free Member Features - Daily sun sign horoscopes, transit alerts, and life path summaries

All reports are generated using real astronomical data, AI-powered interpretation systems, and are delivered digitally via email or accessible through your member dashboard.

────────────────────────────────────────

3. ACCOUNT REGISTRATION AND ELIGIBILITY

3.1 Age Requirement

You must be at least 18 years of age to create an account and purchase services from Zodiac Zap. By using our Services, you represent and warrant that you meet this age requirement.

3.2 Account Information

When creating an account, you agree to provide accurate, current, and complete information, including:
• Your full name
• Valid email address
• Birth date, time, and location (for personalized reports)
• Payment information (processed securely through Stripe)

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.3 Account Security

You agree to:
• Notify us immediately of any unauthorized use of your account
• Use a strong, unique password
• Not share your account credentials with others
• Log out from your account at the end of each session

We reserve the right to suspend or terminate accounts that we believe have been compromised or are being used in violation of these Terms.

────────────────────────────────────────

4. PURCHASES AND PAYMENTS

4.1 Product Types

We offer two types of products:

One-Time Purchases:
• Single reports delivered immediately upon successful payment
• No recurring charges
• Examples: Natal Charts ($25.00), Numerology Reports ($9.95), Compatibility Reports ($19.95)

Subscription Services:
• Recurring billing at specified intervals (daily, weekly, monthly, or yearly)
• Automatic renewal until cancelled
• Examples: Daily Horoscopes ($9.95/month), Tarot Readings, Lunar Returns ($14.95/month)

4.2 Payment Processing

All payments are processed securely through Stripe, a third-party payment processor. We do not store your full credit card information on our servers. By making a purchase, you agree to Stripe's terms of service and privacy policy.

4.3 Pricing

All prices are listed in USD and are subject to change without notice. Price changes will not affect orders already placed or active subscriptions until their next renewal cycle.

4.4 Authorization

By providing payment information, you authorize us (and our payment processor) to charge the specified amount for the products or services you purchase. For subscriptions, you authorize recurring charges at the specified billing interval.

4.5 Failed Payments

If a subscription payment fails, we will attempt to process the payment again. If payment continues to fail, your subscription may be suspended or cancelled. You are responsible for updating payment information to maintain active subscriptions.

────────────────────────────────────────

5. SUBSCRIPTIONS AND AUTOMATIC RENEWAL

5.1 Subscription Terms

Subscriptions automatically renew at the end of each billing cycle (daily, weekly, monthly, or yearly) unless cancelled before the renewal date.

5.2 Billing Cycle

You will be charged at the beginning of each billing cycle. For example:
• Daily subscriptions renew and charge every 24 hours
• Monthly subscriptions renew on the same calendar date each month
• Yearly subscriptions renew on the anniversary of your purchase date

5.3 Cancellation

You may cancel your subscription at any time through your account settings or by contacting our support team. Cancellation will take effect at the end of your current billing period. You will continue to receive services through the end of the paid period.

5.4 No Refunds for Partial Periods

We do not provide refunds or credits for partial subscription periods. If you cancel mid-cycle, you retain access until the end of your paid period, but no refund will be issued.

────────────────────────────────────────

6. DELIVERY OF DIGITAL PRODUCTS

6.1 Instant Delivery

One-time reports are typically delivered within 60 seconds of successful payment completion. Subscription-based reports are delivered according to their specified schedule (daily, weekly, monthly).

6.2 Delivery Method

Reports are delivered via:
• Email to the address associated with your account
• Download access through your member dashboard

6.3 Delivery Failures

We are not responsible for delivery failures caused by:
• Incorrect email addresses provided by you
• Email spam filters or inbox settings
• Internet service provider issues
• Email server downtime

If you do not receive a purchased report within 24 hours, please contact our support team with your order details.

────────────────────────────────────────

7. INTELLECTUAL PROPERTY RIGHTS

7.1 Ownership

All content on the Site, including but not limited to text, graphics, logos, images, software, reports, and designs, is the property of Zodiac Zap or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.

7.2 Limited License

Upon purchase, you are granted a limited, non-exclusive, non-transferable license to:
• Access and view your personalized reports
• Download and print your reports for personal use only
• Store digital copies for personal reference

7.3 Restrictions

You may not:
• Reproduce, distribute, or publicly display reports for commercial purposes
• Modify, adapt, or create derivative works from our content
• Remove or alter any copyright, trademark, or other proprietary notices
• Share, sell, or redistribute reports to others
• Use automated systems (bots, scrapers) to access the Site
• Reverse engineer any portion of our Services

7.4 Report Ownership

While you own the personal data you provide, Zodiac Zap retains all intellectual property rights to the report format, design, interpretation methodology, and presentation. Your personalized content is licensed to you for personal use only.

────────────────────────────────────────

8. USER-GENERATED CONTENT

8.1 Testimonials and Reviews

If you submit testimonials, reviews, or other content to us, you grant Zodiac Zap a perpetual, worldwide, royalty-free license to use, reproduce, modify, and display such content for marketing and promotional purposes.

8.2 Content Guidelines

Any content you submit must:
• Be truthful and accurate
• Not violate any third-party rights
• Not contain offensive, defamatory, or illegal material
• Not include personal information of others without consent

We reserve the right to remove or refuse to publish any content that violates these guidelines.

────────────────────────────────────────

9. DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

9.1 Nature of Services

IMPORTANT: Zodiac Zap provides astrological, numerological, and tarot services for entertainment, self-reflection, and spiritual exploration purposes only. Our Services are not intended to, and do not, provide:
• Medical advice or diagnosis
• Legal advice or counsel
• Financial advice or investment recommendations
• Professional therapy or counseling
• Guaranteed predictions of future events

You acknowledge that astrology, numerology, and tarot are metaphysical practices that are not scientifically proven and should not be relied upon as the sole basis for making important life decisions.

9.1A AI-Generated Content Disclaimer

Our reports are generated using artificial intelligence (Claude AI by Anthropic). AI-generated interpretations are:

• Non-deterministic: The same input data may produce different outputs at different times
• Probabilistic in nature: Interpretations represent one of many possible readings
• Not guaranteed for accuracy: AI may produce errors, inconsistencies, or interpretations that differ from traditional astrological methods
• For entertainment only: AI interpretations should not be relied upon for important life decisions

The AI processes astronomical and numerological data to generate personalized content. The interpretation layer is automated and may not reflect the views of any human astrologer or practitioner.

9.2 "As Is" Basis

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that:
• The Services will be uninterrupted, timely, secure, or error-free
• The results obtained from using the Services will be accurate or reliable
• Any errors in the Services will be corrected
• The Services will meet your expectations or requirements

9.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ZODIAC ZAP, ITS OWNERS, EMPLOYEES, PARTNERS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• Your access to or use of (or inability to access or use) the Services
• Any conduct or content of any third party on the Services
• Unauthorized access, use, or alteration of your transmissions or content
• Any decisions or actions taken based on information provided by the Services

TO THE EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR AUD $100, WHICHEVER IS GREATER.

Australian Consumers: If you are a consumer under the Australian Consumer Law, this limitation does not apply to our liability for failure to comply with a consumer guarantee that cannot be excluded. For goods or services not of a kind ordinarily acquired for personal, domestic or household use, our liability for breach of any implied condition or warranty is limited to, at our option: (a) the supply of the services again; or (b) the payment of the cost of having the services supplied again.

9.4 Personal Responsibility

You acknowledge and agree that:
• You are solely responsible for decisions made based on our reports
• We are not liable for any consequences resulting from actions taken based on our Services
• You should always seek appropriate professional advice for medical, legal, financial, or mental health matters
• Our Services are supplemental tools for self-reflection and should not replace professional consultation

────────────────────────────────────────

10. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Zodiac Zap, its owners, officers, employees, agents, partners, and service providers from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorney's fees) arising from:

• Your use of the Services
• Your violation of these Terms
• Your violation of any third-party rights, including intellectual property or privacy rights
• Any false or misleading information you provide
• Any decisions or actions you take based on our Services

────────────────────────────────────────

11. THIRD-PARTY SERVICES AND LINKS

11.1 Third-Party Integrations

Our Services utilize third-party services including but not limited to:
• Stripe for payment processing
• AstroAPI for astronomical calculations
• Resend/Mailgun for email delivery
• Claude AI for report generation
• Google Maps API for location geocoding
• TimeZoneDB API for timezone calculations

Your use of these services is subject to their respective terms and privacy policies. We are not responsible for the practices or content of third-party services.

11.2 External Links

Our Site may contain links to third-party websites. We do not endorse or assume responsibility for any third-party sites, information, materials, products, or services. Your use of third-party websites is at your own risk and subject to the terms and conditions of those sites.

────────────────────────────────────────

12. DATA ACCURACY AND USER RESPONSIBILITY

12.1 Accurate Information Required

The accuracy of our astrological reports depends on the accuracy of the information you provide. You are responsible for ensuring that your birth date, birth time, and birth location are correct.

12.2 Birth Time Uncertainty

If you do not know your exact birth time, our reports will be based on estimated or default birth times, which may reduce accuracy. We are not responsible for inaccuracies resulting from incomplete or incorrect information.

12.3 No Corrections After Delivery

Once a report has been generated and delivered, we cannot modify or correct it based on updated information. You would need to purchase a new report with corrected information.

────────────────────────────────────────

13. PROHIBITED USES

You agree not to use the Services to:

• Violate any local, state, national, or international law
• Infringe upon or violate our intellectual property rights or the intellectual property rights of others
• Harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
• Submit false or misleading information
• Upload or transmit viruses or any other type of malicious code
• Collect or track personal information of others
• Spam, phish, pharm, pretext, spider, crawl, or scrape
• Interfere with or circumvent security features of the Services
• Use the Services for any commercial purpose without our express written consent
• Attempt to impersonate another user or person
• Share your account with others for the purpose of avoiding payment
• Use automated systems to access the Services without our permission

Violation of these prohibited uses may result in immediate termination of your account and legal action.

────────────────────────────────────────

14. PRIVACY AND DATA PROTECTION

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you consent to our collection and use of your personal information as described in the Privacy Policy.

Key points:
• We collect personal information including name, email, birth details, and payment information
• We use this information to generate personalized reports and provide services
• We do not sell your personal information to third parties
• We implement reasonable security measures to protect your data
• You have rights regarding your personal data under applicable privacy laws

For complete details, please review our Privacy Policy.

────────────────────────────────────────

15. DMCA AND COPYRIGHT INFRINGEMENT

If you believe that any content on our Site infringes your copyright, please notify us with the following information:

• A physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material that is claimed to be infringing and information reasonably sufficient to locate the material
• Your contact information, including address, telephone number, and email address
• A statement that you have a good faith belief that use of the material is not authorized by the copyright owner
• A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the copyright owner

Send DMCA notices to: support@zodiaczap.ai

────────────────────────────────────────

16. TERMINATION

16.1 Termination by You

You may terminate your account at any time by:
• Using the account deletion feature in your settings
• Contacting our support team
• Cancelling all active subscriptions

Upon termination, you will lose access to your member dashboard and any active subscriptions will be cancelled at the end of the current billing period.

16.2 Termination by Us

We reserve the right to suspend or terminate your account immediately, without prior notice, if:
• You violate these Terms
• You engage in fraudulent activity
• Your payment fails repeatedly
• We believe your account has been compromised
• We cease to offer the Services

16.3 Effect of Termination

Upon termination:
• Your right to access and use the Services immediately ceases
• All licenses granted to you will terminate
• You remain liable for any amounts owed prior to termination
• Sections of these Terms that by their nature should survive termination shall survive, including intellectual property provisions, disclaimers, limitations of liability, and dispute resolution provisions

We are not obligated to provide refunds for any reason related to account termination.

────────────────────────────────────────

17. MODIFICATIONS TO TERMS AND SERVICES

17.1 Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site with an updated "Last Updated" date. Your continued use of the Services after changes are posted constitutes your acceptance of the modified Terms.

For material changes, we will make reasonable efforts to notify you via email or through a prominent notice on the Site.

17.2 Changes to Services

We reserve the right to:
• Modify, suspend, or discontinue any aspect of the Services at any time
• Change pricing for future purchases
• Add or remove features
• Update report formats and content

We will make reasonable efforts to notify users of significant service changes but are not obligated to do so.

────────────────────────────────────────

18. DISPUTE RESOLUTION AND GOVERNING LAW

18.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Queensland, Australia, without regard to its conflict of law provisions. Nothing in these Terms excludes, restricts or modifies any consumer guarantees, rights or remedies conferred on you by the Australian Consumer Law or any other applicable law that cannot be excluded, restricted or modified by agreement.

18.2 Informal Resolution

Before filing any formal dispute, you agree to first contact us at support@zodiaczap.ai to attempt to resolve the issue informally. We will work in good faith to resolve disputes within 30 days.

18.3 Arbitration Agreement (United States Users Only)

This Section 18.3 applies only to users who are residents of the United States. If you are a resident of Australia, the European Union, the United Kingdom, or any other jurisdiction where mandatory arbitration agreements or class action waivers are prohibited or unenforceable, this section does not apply to you—please see Section 18.5 instead.

For US residents: Any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Brisbane, Queensland, Australia (or via video conference at our discretion), and the arbitrator's decision will be final and binding.

US RESIDENTS AGREE THAT THEY MAY BRING CLAIMS AGAINST US ONLY IN THEIR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

18.4 Exceptions to Arbitration

Either party may seek injunctive relief in court for:
• Intellectual property infringement
• Violation of confidentiality obligations
• Violations that cannot be adequately remedied through arbitration
• Claims that cannot be arbitrated under applicable law

18.5 Non-US Users and Court Proceedings

For users outside the United States, or if for any reason a claim proceeds in court rather than arbitration, both parties consent to the non-exclusive jurisdiction of the courts of Queensland, Australia (Brisbane City). This does not prevent you from bringing proceedings in any court of competent jurisdiction in your country of residence if you are entitled to do so under applicable consumer protection laws.

────────────────────────────────────────

19. MISCELLANEOUS PROVISIONS

19.1 Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Zodiac Zap regarding the use of our Services and supersede all prior agreements and understandings.

19.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it valid and enforceable.

19.3 Waiver

Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative.

19.4 Assignment

You may not assign or transfer these Terms or your account to any third party without our prior written consent. We may assign these Terms without restriction.

19.5 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, or internet service provider failures.

19.6 No Third-Party Beneficiaries

These Terms do not create any third-party beneficiary rights.

19.7 Headings

Section headings are for convenience only and do not affect the interpretation of these Terms.

19.8 Language

These Terms are written in English. Any translations are provided for convenience only. In the event of conflict, the English version prevails.

────────────────────────────────────────

20. CONTACT INFORMATION

If you have any questions, concerns, or complaints regarding these Terms of Service, please contact us:

Zodiac Zap
Operated by ValiDATA.AI Pty Ltd (ABN 976 864 428 93)

Email: support@zodiaczap.ai
Website: https://zodiaczap.ai

Mail:
ValiDATA.AI Pty Ltd
Suite 302, 13/15 Wentworth Ave
Sydney NSW 2000
Australia

Response Time: We strive to respond to all inquiries within 2-3 business days.

────────────────────────────────────────

21. ACKNOWLEDGMENT

BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT USE OUR SERVICES.

────────────────────────────────────────

Last Updated: January 3, 2026
Effective Date: January 3, 2026